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Legal Disclosure

Electronic Communications Disclosure

Company Information

Equitable Mortgage & Realty Inc

dba Equitable Lending

www.EquitableLending.com

2824 South Robertson Boulevard

Los Angeles, CA 90034

NMLS: 1124483 | DRE: 01941713

1. Consent to Electronic Communications

By using our website, applying for a loan, or otherwise engaging with Equitable Mortgage & Realty Inc dba Equitable Lending, you consent to receive all disclosures, agreements, records, notices, and other communications electronically. These communications may include but are not limited to:

Loan disclosures and agreements
Privacy policies and regulatory notices
Transaction confirmations and account statements
Marketing and promotional messages

2. Methods of Communication

We may provide electronic communications via email, text messages (SMS/MMS), website notifications, and other digital platforms. You agree that all electronic communications satisfy any legal requirement that such communications be in writing.

3. Hardware and Software Requirements

To access and retain electronic communications, you must have:

A device with internet access (computer, smartphone, or tablet)
A web browser that supports secure connections
A valid email address
A PDF reader to view documents (such as Adobe Acrobat Reader)

4. Withdrawing Consent

You may withdraw your consent to receive electronic communications at any time by contacting us at info@equitablelending.com or calling (877) 885-0111. If you withdraw consent, we may need to communicate with you via paper mail, which may result in service delays. Withdrawal of consent does not affect the legality of any previously received electronic communications.

5. Updating Contact Information

It is your responsibility to keep your contact details current. You can update your email address, phone number, or mailing address by contacting us at info@equitablelending.com or calling (877) 885-0111.

6. TCPA Consent & SMS Communications — PLEASE READ CAREFULLY

THIS SECTION CONTAINS IMPORTANT PROVISIONS AFFECTING YOUR LEGAL RIGHTS. BY PROVIDING YOUR PHONE NUMBER AND CLICKING ANY "SUBMIT," "APPLY NOW," "GET STARTED," OR SIMILAR BUTTON ON OUR WEBSITE, YOU ARE PROVIDING YOUR EXPRESS WRITTEN CONSENT UNDER THE TELEPHONE CONSUMER PROTECTION ACT (TCPA), 47 U.S.C. § 227, AND ITS IMPLEMENTING REGULATIONS.

By providing your phone number and submitting any form, inquiry, or application on our website, you expressly consent and agree that Equitable Mortgage & Realty Inc dba Equitable Lending, its affiliates, agents, successors, assigns, and service providers may contact you at the telephone number(s) you provide (including any wireless/cellular telephone number) using:

Live operator calls
Automated telephone dialing systems (ATDS/autodialer)
Prerecorded or artificial voice messages
SMS text messages and MMS messages
Fax communications
Email communications

These communications may be for informational, transactional, servicing, marketing, and promotional purposes, including but not limited to: loan application status updates, rate quotes, pre-approval notifications, refinancing opportunities, payment reminders, account servicing messages, customer satisfaction surveys, and offers for products or services that may be of interest to you. You understand and agree that your consent is not a condition of purchasing any property, goods, or services.

IMPORTANT ACKNOWLEDGMENTS:

  • You represent that you are the primary subscriber and/or authorized user of the phone number(s) you provide. You agree to notify us immediately if you change or disconnect the phone number(s) provided.
  • Standard message and data rates may apply. You are solely responsible for any charges from your mobile carrier, including text messaging and data usage fees. Consult your mobile service agreement for details.
  • Message frequency may vary. We make no guarantee as to the frequency, timing, or delivery of any communication.
  • Electronic delivery is not guaranteed. We are not responsible for any delay, non-delivery, or failed delivery of any electronic communication for any reason, including but not limited to: carrier filtering, spam/junk filters, network congestion, device incompatibility, service outages, incorrect contact information provided by you, or any action or inaction by your telecommunications provider.

OPT-OUT / REVOCATION OF CONSENT:

You may revoke your consent to receive calls, texts, and other communications at any time by any of the following methods: (a) replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any SMS/text message you receive from us; (b) calling us at (877) 885-0111; or (c) emailing us at info@equitablelending.com. We will process your opt-out request within a reasonable time, not to exceed 10 business days. Please note that revoking consent for marketing communications does not revoke consent for transactional or servicing communications necessary to process or manage your loan application or account. To revoke consent for all communications, you must explicitly request a full revocation. We may send a one-time confirmation text acknowledging your opt-out request.

For the avoidance of doubt, your TCPA consent applies retroactively to any communications sent prior to your opt-out. Revocation of consent is prospective only and does not affect the legality of communications sent before your opt-out request was processed. You agree to indemnify and hold harmless Equitable Lending, its affiliates, and its service providers from any claim, liability, loss, or damage arising from communications sent to a number you provided after you ceased to be the subscriber or authorized user of that number but failed to notify us of such change. This Section 6 shall survive any termination of your relationship with Equitable Lending.

7. Compliance with Federal and State Laws — E-SIGN Act

We comply with all applicable federal and state regulations governing electronic communications and signatures, including but not limited to:

E-SIGN Act

Electronic Signatures in Global and National Commerce Act (15 U.S.C. § 7001 et seq.)

UETA

Uniform Electronic Transactions Act (as adopted by applicable states)

TCPA

Telephone Consumer Protection Act (47 U.S.C. § 227)

CAN-SPAM Act

Controlling the Assault of Non-Solicited Pornography And Marketing Act

GLBA / Regulation P

Gramm-Leach-Bliley Act privacy provisions

Regulation B (ECOA)

Equal Credit Opportunity Act — electronic delivery of appraisals and notices

Regulation Z (TILA)

Truth in Lending Act — electronic delivery of loan disclosures

RESPA (Regulation X)

Real Estate Settlement Procedures Act

Under the E-SIGN Act, your electronic signature, acknowledgement, or consent provided through our website or other electronic means is legally binding and has the same force and effect as a handwritten signature on paper. You agree that your electronic signature, consent, or acknowledgement shall be admissible in any legal, administrative, or arbitration proceeding to the same extent and under the same conditions as other business records originated and maintained in documentary form.

YOU ACKNOWLEDGE AND AGREE that by electronically signing, checking a box indicating your consent, or clicking any "I Agree," "Submit," "Apply Now," or similar button: (a) you intend to sign and be legally bound by the relevant agreement, disclosure, or document; (b) you have reviewed and had the opportunity to print or save a copy of such document; (c) you are signing the document voluntarily; and (d) you will not contest the validity or enforceability of such document solely on the basis that it was executed electronically.

8. Security, Confidentiality & Disclaimer of Liability for Electronic Delivery

We take commercially reasonable administrative, technical, and physical measures to protect the security and confidentiality of electronic communications transmitted through our systems. However:

No Guarantee of Security: We cannot and do not guarantee that electronic transmissions will always be secure, timely, complete, or free from interception, corruption, viruses, malware, or unauthorized access. Electronic communications are inherently vulnerable to interception and delay. You assume these risks when you consent to electronic delivery.
User Responsibility: You are solely responsible for: (a) maintaining the security and confidentiality of your own devices, email accounts, and communication channels; (b) using up-to-date antivirus, anti-malware, and firewall protection; (c) safeguarding your login credentials and not sharing them with any third party; and (d) promptly reviewing all electronic communications we send to you.
No Liability for Delivery Failures: To the fullest extent permitted by law, Equitable Lending, its affiliates, officers, directors, employees, agents, and service providers shall not be liable for any loss, damage, cost, or expense arising from or related to: (i) the non-delivery, delayed delivery, or misdirected delivery of any electronic communication; (ii) any errors, omissions, or corruption of data in any electronic communication; (iii) your failure to receive any electronic communication due to spam filters, junk mail settings, full inboxes, invalid email addresses, changed contact information not updated by you, carrier filtering, network outages, or any other reason outside our direct control; or (iv) any unauthorized access to or interception of any electronic communication.

TIME-SENSITIVE COMMUNICATIONS: Certain communications we send may be time-sensitive, including but not limited to: rate locks, loan commitment expiration dates, closing disclosures with waiting periods, requests for additional documentation, and regulatory notices with statutory deadlines. IT IS YOUR SOLE RESPONSIBILITY TO MONITOR YOUR EMAIL, TEXT MESSAGES, AND OTHER COMMUNICATION CHANNELS FOR SUCH TIME-SENSITIVE COMMUNICATIONS. We are not responsible for any consequences, including but not limited to expired rate locks, missed closing dates, loan denials, or loss of deposit, resulting from your failure to timely receive, review, or respond to any electronic communication from us.

9. Changes to This Disclosure

We reserve the right to update, amend, or modify this Electronic Communications Disclosure at any time, with or without prior notice, to reflect changes in our practices, technology, legal obligations, or for any other reason in our sole discretion. When we make material changes, we will:

Post the updated disclosure on our website with a revised "Last Updated" date
Provide notice of material changes through our website or via electronic communication

Your continued use of our website and services after any changes to this disclosure constitutes your acceptance of the revised terms. If you do not agree with the updated disclosure, you must immediately cease using our website and services and withdraw your consent to electronic communications as described in Section 4.

We recommend that you periodically review this disclosure to stay informed of any changes. The version of this disclosure in effect at the time of any communication or transaction shall govern that communication or transaction.

9A. Record of Consent

We maintain electronic records of your consent to receive electronic communications and your electronic signatures, including the date, time, IP address, browser information, and the specific consent or document to which you agreed. These records are retained in accordance with our record retention policies and applicable law. You agree that our electronic records of your consent and electronic signatures constitute admissible evidence in any proceeding and are conclusive proof of your consent and agreement, absent manifest error. You waive any objection to the admissibility of such electronic records as evidence.

9B. Dispute Resolution; Arbitration; Governing Terms

Any dispute, claim, or controversy arising out of or relating to this Electronic Communications Disclosure, your consent to electronic communications, any electronic signature you provide, or any communication sent to or received from you — including but not limited to claims under the TCPA, E-SIGN Act, UETA, or any state electronic signature or communications law — shall be resolved exclusively through binding individual arbitration in accordance with the dispute resolution provisions set forth in our Terms and Conditions.

This includes, without limitation: claims alleging that you did not consent to electronic communications, claims that your electronic signature is invalid or unenforceable, claims arising under the TCPA for calls or texts, claims related to the delivery or non-delivery of communications, and any claim that this disclosure or our electronic communications practices violate any law.

YOU HEREBY WAIVE YOUR RIGHT TO BRING OR PARTICIPATE IN ANY CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING RELATING TO ANY CLAIM ARISING FROM OR RELATED TO THIS ELECTRONIC COMMUNICATIONS DISCLOSURE. YOU FURTHER WAIVE YOUR RIGHT TO A JURY TRIAL. Your use of our website and services constitutes your acknowledgment of and agreement to these dispute resolution provisions. For full details, please refer to our Terms and Conditions.

Contact Us

If you have any questions about this Electronic Communications Disclosure, please contact us at:

Equitable Mortgage & Realty Inc dba Equitable Lending
2824 South Robertson Boulevard
Los Angeles, CA 90034